Traffic Sources

Understand your website traffic sources, the difference between organic, paid, social, referral and direct, and how to use that split to decide where to invest.

Where your visitors come from

Knowing how many people visited the site is only the start. The question that really guides decisions is where they came from. Organic search, paid ads, social media, links on other sites, e-mail or direct access: each source has a different cost, behavior and potential.

The articles in this category explain how analytics tools classify each visit, why that classification sometimes fails and what to do so your reports show the right source. We also compare organic and paid traffic to help you understand when each one makes sense.

Why it matters

When sources are mixed up or misidentified, it's easy to make the wrong call. A campaign can look weak because its visits ended up in "direct". A channel can look strong because it's getting credit for visits that came from elsewhere. Understanding sources is what lets you put time and money where they pay off.

What you'll find here

  • How to read the traffic sources report without getting lost in the labels.
  • The practical difference between organic and paid traffic, and how they complement each other.
  • The most common reasons visits show up with the wrong source.
  • How to follow each source over time after a change to the site or a campaign.

Next step

After reading, watch how each source behaves on your site for a few weeks and note what you changed during that time. That's how the numbers start telling a coherent story. See how WEBPilot will organize the traffic sources of each website.